Technology Department

Welcome to the Lake Stevens School District Technology Department. Our primary purpose is to maintain the district's technology assets and information systems as well as to provide district staff members with technical support. Feel free to browse the technology support resources we have made available on the left or enter a HelpDesk Ticket Request below. 
 
If you are a staff member and need technical assistance, there are three ways to request help:
  1. Fill out the Help Request Form 
    This immediately creates a help request ticket and is the best method to request technical support.
    Watch a How-To Video

  2. If you are unable to fill out thHelp Request Form , please call 425-335-1500 x1699 (some requests can be resolved over the phone). If you get the HelpDesk voice mail, be sure to include all the required information outlined in the Help Desk Protocol in your message.

  3. If neither of the first two options work, you can email helpdesk@lkstevens.wednet.edu with the required information outlined in the Help Desk Protocol and a ticket will be created for you.

Frequently Asked Questions. How do I...?: